Terms of Service

Last Updated: September 21, 2023

Welcome to WoodGenius.in ("WoodGenius," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, mobile application, and any other online services we provide (collectively, the "Services"). Please read these Terms carefully before using our Services. By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using WoodGenius.in, you agree to comply with and be bound by these Terms of Service. If you do not agree to these Terms, please do not use our Services.

2. Eligibility

You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

3. Account Registration

To access certain features of our Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. WoodGenius reserves the right to suspend or terminate your account if any information provided is found to be inaccurate, incomplete, or misleading.

4. Product Listings

We sell wooden handicraft items through our Services. Product listings on our website may include descriptions, images, prices, and availability information. We strive to provide accurate and up-to-date information, but we do not guarantee the accuracy or completeness of any product information.

5. Ordering and Payment

When you place an order through our Services, you agree to pay the specified price for the products ordered, including any applicable taxes and shipping fees. Payment can be made through the payment methods provided on our platform. We reserve the right to refuse or cancel any order for any reason, including if the product is out of stock, contains inaccuracies, or violates our policies.

6. Shipping and Delivery

We will make reasonable efforts to ship products to you in a timely manner. Shipping times may vary based on your location and product availability. WoodGenius is not responsible for delays in delivery caused by third-party shipping carriers or other factors beyond our control.

7. Returns and Refunds

Please refer to our Return and Refund Policy for information on returns, exchanges, and refunds.

8. User Conduct

You agree to use our Services in accordance with all applicable laws and regulations. You may not:

a. Use our Services for any illegal or unauthorized purpose. b. Interfere with or disrupt the operation of our Services. c. Engage in any form of harassment, hate speech, or abusive behavior. d. Upload or transmit viruses, malware, or other harmful code. e. Violate the rights of others, including intellectual property rights.

9. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in the Privacy Policy.

10. Termination

We reserve the right to terminate or suspend your access to our Services, at our sole discretion, for any reason, including, but not limited to, violation of these Terms.

11. Disclaimer of Warranties

Our Services are provided "as is" and "as available." We do not make any warranties, express or implied, regarding the availability, accuracy, or reliability of our Services.

12. Limitation of Liability

To the fullest extent permitted by applicable law, WoodGenius shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts located in India.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of our Services after such changes constitutes your acceptance of the updated Terms.

15. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at admin@woodgenius.in.

Rathi Wood House

+91 93145 35000

Laxminarayan pura, Jaipur, Rajasthan

Thank you for using WoodGenius.in!